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Answers to Your Alaska Vacation Questions

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  You've visited dozens of websites and hundreds of pages, and you're not any closer to figuring out what to see and do in Alaska...

You've come to the right place!

The process of putting together an Alaskan vacation can be very confusing and frustrating. There is lots of information out there about Alaska vacations - much of it unclear, contradictory, and sometimes, even misleading.

Here are some great reasons to let us plan your Alaska vacation:

Alaska Vacation Store is in Alaska: We are located in Anchorage, Alaska's largest city. But we also maintain relationships with vendors in all parts of Alaska, doing all sorts of activities. We regularly visit our vendor-partners, and maintain very good personal and professional relationships with them. (click here to contact us!)

Everything we do is a custom package: Almost every tour company in Alaska has pre-built packages that they post on their website. We don't do that! It may seem like a small distinction, but we would rather start off with your ideas and build your package to meet your needs, rather than start off with our ideas and try to tweak and bend the package to meet your needs. You're always going to be happier when you start with your preferences in mind first. (click here to contact us!)

Our product/service is the complete package: Even though we choose individual items to include in your itinerary, our final product is the entire vacation package. We want the entire Alaska experience to be exciting, fun, beautiful, relaxing... but most of all, seamless. From the moment you start planning your trip, to the day you return home, you are our guest, and we want you to feel that we've done everything we can to make the entire process the best it can be. (click here to contact us!)

We're very careful and selective about the items we include in our packages: There are literally hundreds of businesses in Alaska that cater to Alaskan visitors... but not all of them meet our standards. We partner with companies that have a very strong commitment to quality and customer satisfaction, have long history of providing impeccable service and products to their guests, and companies that work well together, as well as with us. This gives our guests the feeling of a very seamless and stress-free experience here in Alaska. And... just because a business offers a high-quality products and services doesn't make them more expensive. Our partners are the best of the best at every price range. (click here to contact us!)

Alaska Vacation Store provides value beyond just your Alaska vacation: Just about anybody can make reservations for you and take your money. What differentiates us from the rest is that from the moment you start working with us, until the moment your vacation is over, you have the benefit of our years of knowledge and expertise, a comprehensive confirmation packet that includes detailed, custom maps and driving directions to all of the different venues, objective information about additional activities and restaurant suggestions, information about what to bring with you to Alaska, including packing lists and specific seasonal information, and access to 24-hour customer service while you're here in Alaska. (click here to contact us!)

Because our packages are custom, we cater to guests that prefer to avoid the "touristy": Our goal is to create a custom and personalized Alaskan adventure. For many people, that means that you prefer activities that include just a half-dozen people (or perhaps just one or two), as opposed to 50 or even 100. Wherever we have the choice, we will always choose the more personalized option. In addition, we since we're not bound by the constraints of a pre-made package, we can include spectacular destinations that are lightly visited, remote, adventurous, and/or off-the-beaten-path. Alaska is a huge and spectacular place - there's no reason you should have to experience it with hundreds of tourists. (click here to contact us!)

We strive to get to know you as a part of the vacation planning process: It may sound like a cliché, but we really do treat our business as if we were planning a visit for our friends and relatives. Visiting Alaska can be a transformative experience for many people, and we take our responsibility as your guide to discovering your Alaska very seriously. We want you to fall in love with Alaska the way we have, and the way so many of our guests have. The better we know you, the better job we do putting together your visit to Alaska. (click here to contact us!)

We have strong opinions about what works and what doesn't work in Alaska: We are not 'yes men and women' when it comes to planning Alaska vacations - and this is an important difference between what Alaska Vacation Store does and other companies. If we feel that there are aspects of your wish list that might not work well, we're not afraid to tell you. We get constant feedback from our vendors and guests about how to improve our guest experience, and we integrate that information into the planning of your vacation package. (click here to contact us!)

We believe that planning your Alaska vacation requires person-to-person contact: The Internet is a great source of information, and allows you to connect with people and businesses anywhere in the world. But an Alaskan vacation is a big expenditure, and we believe that you shouldn't want or expect a point-and-click package. In order to put a package together for you, we like to spend some time speaking with you by telephone. Our toll-free number - (877) 692-5275 - is available to guests in the United States and Canada. For those in other parts of the world, we're available at 1 907 334 3888. For those with Skype or Yahoo Instant Messenger, we are also available by VOIP. Simply  click the Skype or Yahoo! link to be connected to us.

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Our customers love us: Our goal is complete satisfaction for our guests, and we've done a very good job achieving that. We regularly get emails and letters from our guests thanking us for our hard work... and contrary to the expectations of many in the Alaska travel industry, we have a very high rate of repeat customers and referrals. We've even had several guests relocate to Alaska after purchasing one of our packages.(click here to contact us!)

Our partners love us: We work as hard at building and maintaining a great working relationship with our partner/vendors as we do building and maintaining our relationships with our customers. We believe that when our partners are happy with us, and happy with the business we provide them as a part of our work, they will take care of our guests as if you are their friends and family... and they do. (click here to contact us!)


Still not convinced? Give us a call or go to our information form. We would love to speak with you about your Alaska vacation!

1-877-MY ALASKA (692-5275)



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